Return Policy Page

 Return & Refund Policy – International Bazzar BD

At International Bazzar BD, customer satisfaction is our top priority. If you're not happy with your purchase, we’re here to help with a simple and fair return policy.

 1. Return Eligibility

You can request a return if:

• You received a damaged, defective, or incorrect product.

• The product is unused, unwashed, and in original packaging.

• You request the return within 7 days of delivery.

? Items Not Eligible for Return

• Used or damaged products caused by customer mishandling.

• Items without original packaging, invoice, or accessories.

• Perishable goods, personal care items, undergarments, etc.

• Products marked as "Non-Returnable" on the product page.

 2. Return Process

1. Go to My Orders and select the item you want to return.

2. Click “Request Return” and choose a reason.

3. We’ll arrange a pickup or ask you to drop off at a designated point.

4. Once approved, your refund will be processed within 7 working days.

 3. Refund Methods

Refunds will be issued to your:

• bKash/Nagad wallet

• Bank account

• Or as store credit/voucher, based on your preference

❗ 4. Important Notes

• We may ask for product photos or videos to verify the issue.

• Repeated return abuse may result in account review or restriction.

• For prepaid orders, refunds will be processed after returned product inspection.

 5. Return Shipping Charges

• If the return is due to our error (wrong/damaged item), we bear full return cost.

• If customer changes mind (not a product issue), return shipping may be deducted.

 Need Help

Our support team is here to assist you:
Email: admin@internationalbazzarbd.com
Phone: +8801940897132